Analytics
Analytics
The Analytics section allows you to view the results of your Opt-in Forms and Microsurveys.
![](https://storage.crisp.chat/users/helpdesk/website/b5c565ca928da000/image_h1gcyy.png)
☑️ Select the app
Open Analytics from the top navigation:
![](https://storage.crisp.chat/users/helpdesk/website/b5c565ca928da000/image_1b6sd2y.png)
The first step is to make sure that you selected the correct Portal:
![](https://storage.crisp.chat/users/helpdesk/website/b5c565ca928da000/image_no61nm.png)
Once you've selected the correct Portal, choose between the Opt-in Form and Microsurvey for that specific Portal.
![](https://storage.crisp.chat/users/helpdesk/website/b5c565ca928da000/image_14u1ac9.png)
📝 Analytics for Opt-in Form
When Opt-in Form is selected in Analytics, you can do the following:
Select a date range
See a preview of the Opt-in Form
See a summary of how many times the Opt-in Form has been viewed, how many opt-ins you have, and what the conversation rate is
See a list of contacts that opted-in including the date they opted-in and what URL they opted-in from.
Export a CSV file with all the opt-ins for that selected date range
![](https://storage.crisp.chat/users/helpdesk/website/b5c565ca928da000/image_163qsv4.png)
🎯 Analytics for Microsurvey
When Microsurvey is selected in Analytics, you can do the following:
Select a date range
See a preview of the Microsurvey
See a summary of how many times the Microsurvey has been viewed, how many completions you have, and what the conversion rate is
See a visual summary of the responses that include the date the survey started, the status of the survey, and graphs of the responses.
![](https://storage.crisp.chat/users/helpdesk/website/b5c565ca928da000/image_16nn21p.png)
You'll also be able to view any previous surveys:
The name of the previous survey
The date range when this survey was live
The results of the previous survey
![](https://storage.crisp.chat/users/helpdesk/website/b5c565ca928da000/image_1srare7.png)
If you have any questions, please let us know at help@converthub.so or in our live chat at the bottom right of your screen
Updated on: 03/05/2022
Thank you!